Communication & Influence

Develop teams that drive results through better communication

Why Choose Us?

Delivering Constructive Feedback

Give feedback that builds trust, drives improvement, and is key for developing your people effectively

Who it’s for

Commissioned by HR and Learning & Development leaders to strengthen feedback culture across teams.
Participants typically include:

  • Managers and supervisors
  • Team leaders
  • Professionals who deliver feedback as part of their role

Format

Closed-group, tailored to your organisation. Available as a 1-day intensive workshop, delivered in-person or live online.

Programme highlights

  • The principles of effective feedback – timely, specific, and behaviour-focused
  • Creating a safe environment that supports trust and growth
  • Using observation-based language to reduce defensiveness
  • Encouraging action through clear next steps and shared ownership
  • Role-play and scenario practice to build confidence in real-world situations

Organisational outcomes

  • Stronger workplace relationships built on trust and respect
  • More confident leaders and managers
  • Greater accountability and follow-through on feedback
  • A culture of continuous improvement and open communication

Arrange a short needs analysis and see how this programme can transform the way feedback is given – and received – across your organisation.

Influencing with Impact

Strengthen your ability to influence stakeholders, shape decisions, and gain buy-in across the business

Who it’s for

Designed for professionals whose success depends on influencing without authority and shaping outcomes through effective interaction.
Participants typically include:

  • Managers and team leaders
  • Project or change leads
  • Professionals regularly engaging cross-functionally with stakeholders

Format

Closed-group, tailored to your organisation’s stakeholder and communication needs.
Delivered as a half-day immersive workshop, available in-person or live online.

Programme highlights

  • Visibility & presence: Learn how to surface your ideas and expertise confidently in a crowded organisational landscape
  • Engaging with decision-makers: Use techniques to secure attention and buy-in—even in limited contact time
  • Audience-centred messaging: Frame ideas by focusing on what matters to stakeholders and adapting to their needs
  • Persuasion without authority: Build influence through relationships, credibility, and persuasion rather than power
  • Networking for influence: Expand your reach by building relationships beyond your immediate team to exert broader impact

Organisational outcomes

  • Enhanced ability to effect change and gain buy-in across teams and leadership pathways
  • Stronger credibility and influence without relying on formal authority
  • Effective communication that positions your people—and the business—for greater impact
  • A networked culture where ideas gain traction through influence and trust

Arrange a short needs analysis and discover how Influencing with Impact can help your people speak up confidently, influence effectively, and shape decisions across the organisation.

Communicating with Impact

Sharpen your message and communicate with clarity, confidence, and purpose — in any professional setting

Who it’s for

Designed for professionals at all levels who want to strengthen their communication skills to engage colleagues, clients, and stakeholders more effectively.
Participants typically include:

  • Managers and team leaders
  • Client-facing professionals
  • Employees who present, influence, or collaborate regularly across the business

Format

Closed-group, tailored to your organisation.
Delivered as a 1-day workshop (or two half-day modules), available in-person or live online.

Programme highlights

  • Foundations of impactful communication: Explore the communication process, mindset, and barriers to effective interaction
  • Crafting clear and persuasive messages: Learn how to structure content, use storytelling, and tailor messages to different audiences and channels
  • Delivering with confidence and presence: Develop effective verbal and non-verbal techniques, manage nerves, and engage audiences with authority
  • Enhancing listening and engagement: Strengthen active listening, ask powerful questions, and foster collaboration through two-way dialogue

Organisational outcomes

  • Clearer, more persuasive communication across teams and client interactions
  • Professionals who communicate with confidence, credibility, and purpose
  • Improved collaboration and stronger relationships across the organisation
  • A culture of clarity and engagement that reduces misunderstandings and drives results

Arrange a short needs analysis and discover how Communicating with Impact can help your teams convey ideas with clarity, confidence, and purpose in every professional setting.

Mastering Assertive Communication

Building presence and confidence with tools for clear, respectful, and direct communication at every level

Who it’s for

Managers, team leaders, and employees who need to:

  • Handle challenging conversations
  • Maintain strong workplace relationships
  • Lead with clarity and confidence

Format

Closed-group, tailored to your organisation.
Available in 1-day or 2-day formats, delivered in-person or live online.

Programme highlights

  • Stronger leadership presence across teams
  • Reduced workplace conflict and smoother collaboration
  • Improved trust between leaders, teams, and stakeholders
  • Measurable improvement in communication culture

Organisational outcomes

  • Practical techniques for clear, respectful communication
  • Roleplay and case studies based on your workplace scenarios
  • Tools to handle conflict and say “no” professionally
  • Strategies for building credibility and influence
  • Advanced persuasion and metacommunication techniques (Day 2)

Arrange a short needs analysis and discuss how this programme can address your leadership and communication challenges.

Can we help your team develop their language and soft skills?

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